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Leader trustworthy behavior and organizational trust:the role of the immediate manager for cultivating trust

机译:领导者值得信赖的行为和组织信任:直接经理在培养信任方面的作用

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摘要

Drawing from both trust-building theory and interpersonal trust literature, we investigate how trust between a leader and follower may be leveraged to influence organizational trust. We also explore the mediating mechanisms of this link and test a potential moderator. A cross-sectional, multi-foci design was adopted and participants were 201 employees within a public sector organization. Leader trustworthy behavior was found to predict organizational trust, mediated by trustworthiness perceptions and trust in the leader. Support for the boundary condition was found; namely, when leaders were more senior, the relationship between trustworthy behavior and organizational trust was stronger. The findings suggest that leaders can meaningfully influence organizational trust perceptions through the enactment of trustworthy behavior, although the strength of this effect varied as a function of their position.
机译:从建立信任理论和人际信任文献中,我们研究了领导者和跟随者之间的信任如何被利用来影响组织信任。我们还将探索此链接的中介机制,并测试潜在的主持人。采用了跨部门的多部门设计,参与者是公共部门组织中的201名员工。发现领导者的可信赖行为可以预测组织信任,这种信任是由信任感和对领导者的信任所介导的。找到了对边界条件的支持;就是说,当领导者更高级时,值得信赖的行为与组织信任之间的关系就更牢固。研究结果表明,领导者可以通过制定可信赖的行为来有意义地影响组织的信任观念,尽管这种影响的强度随其职位的变化而变化。

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